RMA Request - CWSSE

CARWASH SERVICES OF THE SOUTHEAST RMA REQUEST FORM

Email to: CWSSEwarrantyreturns@sonnysdirect.com

Person Requesting RMA*

First Name

Last Name

Name of person that should be contacted for follow-up if different from the initial requester. For example, the requester may be a distributor while the contact is the customer

Job Name (If Applicable)

Company Name*

Returning From Address*

Address Line 1

Address Line 2

City

State

ZIP Code

Phone Number*

Email Address*

Customer Account Number

Number of Items Being Returned*

1 Item 2 Items 3 Items 4 Items 5 Items

A separate page will be created for each return

FIRST: Item to be returned

FIRST: Part Number*

The part number of the item you wish to return

Item Description*

Description of the part you wish to return

Quantity*

Number of the above item you wish to return

Invoice or Sales Order Number*

Ordered Date

Date you ordered the item you wish to return

Installation Date

Date on which the item you wish to return was installed

Return Reason*

Warranty Evaluation / Repair Non-Warranty Repair Damaged in Transit Received Incorrect Part Ordered Incorrect Part Item No Longer Needed

Other:

Please Describe In Detail The Issue You Are Having*

To help us process your return quickly, please upload:

Pictures of the entire system, serial number, motor plate, etc.

Picture #1

No File Chosen

File uploads may not work on some mobile devices.

Picture #2

No File Chosen

File uploads may not work on some mobile devices.

Picture #3

No File Chosen

File uploads may not work on some mobile devices.

SECOND: Item to be returned

SECOND: Part Number*

The part number of the item you wish to return

Item Description*

Description of the part you wish to return

Quantity*

Number of the above item you wish to return

Invoice or Sales Order Number*

Ordered Date

Date you ordered the item you wish to return

Installation Date

Date on which the item you wish to return was installed

Return Reason*

Warranty Evaluation / Repair Non-Warranty Repair Damaged in Transit Received Incorrect Part Ordered Incorrect Part Item No Longer Needed

Other:

Please Describe In Detail The Issue You Are Having*

To help us process your return quickly, please upload:

Pictures of the entire system, serial number, motor plate, etc.

Picture #1

No File Chosen

File uploads may not work on some mobile devices.

Picture #2

No File Chosen

File uploads may not work on some mobile devices.

Picture #3

No File Chosen

File uploads may not work on some mobile devices.

THIRD: Item to be returned

THIRD: Part Number*

The part number of the item you wish to return

Item Description*

Description of the part you wish to return

Quantity*

Number of the above item you wish to return

Invoice or Sales Order Number*

Ordered Date

Date you ordered the item you wish to return

Installation Date

Date on which the item you wish to return was installed

Return Reason*

Warranty Evaluation / Repair Non-Warranty Repair Damaged in Transit Received Incorrect Part Ordered Incorrect Part Item No Longer Needed

Other:

Please Describe In Detail The Issue You Are Having*

To help us process your return quickly, please upload:

Pictures of the entire system, serial number, motor plate, etc.

Picture #1

No File Chosen

File uploads may not work on some mobile devices.

Picture #2

No File Chosen

File uploads may not work on some mobile devices.

Picture #3

No File Chosen

File uploads may not work on some mobile devices.

FOURTH: Item to be returned

FOURTH: Part Number*

The part number of the item you wish to return

Item Description*

Description of the part you wish to return

Quantity*

Number of the above item you wish to return

Invoice or Sales Order Number*

Ordered Date

Date you ordered the item you wish to return

Installation Date

Date on which the item you wish to return was installed

Return Reason*

Warranty Evaluation / Repair Non-Warranty Repair Damaged in Transit Received Incorrect Part Ordered Incorrect Part Item No Longer Needed

Other:

Please Describe In Detail The Issue You Are Having*

To help us process your return quickly, please upload:

Pictures of the entire system, serial number, motor plate, etc.

Picture #1

No File Chosen

File uploads may not work on some mobile devices.

Picture #2

No File Chosen

File uploads may not work on some mobile devices.

Picture #3

No File Chosen

File uploads may not work on some mobile devices.

FIFTH: Item to be returned

FIFTH: Part Number*

The part number of the item you wish to return

Item Description*

Description of the part you wish to return

Quantity*

Number of the above item you wish to return

Invoice or Sales Order Number*

The Invoice # or Sales Order # (Quote or packing slip as well) that includes that item you wish to return

Ordered Date

Date you ordered the item you wish to return

Installation Date

Date on which the item you wish to return was installed

Return Reason*

Warranty Evaluation / Repair Non-Warranty Repair Damaged in Transit Received Incorrect Part Ordered Incorrect Part Item No Longer Needed

Other:

Please Describe In Detail The Issue You Are Having*

To help us process your return quickly, please upload:

Pictures of the entire system, serial number, motor plate, etc.

Picture #1

No File Chosen

File uploads may not work on some mobile devices.

Picture #2

No File Chosen

File uploads may not work on some mobile devices.

Picture #3

No File Chosen

File uploads may not work on some mobile devices.

Progress